Phrase by 'W. Edwards Deming'
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Learning is not compulsory... neither is survival.
Author: W. Edwards Deming - American ScientistLearning , Survival , Neither , Compulsory
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
Author: W. Edwards Deming - American ScientistYou , Nothing , Light , Expectations
It is not necessary to change. Survival is not mandatory.
Author: W. Edwards Deming - American ScientistQuality is pride of workmanship.
Author: W. Edwards Deming - American ScientistWork , Pride , Quality , Workmanship
Research shows that the climate of an organization influences an individual's contribution far more than the individual himself.
Author: W. Edwards Deming - American ScientistResearch , Organization , Contribution
Innovation comes from the producer - not from the customer.
Author: W. Edwards Deming - American ScientistInnovation , Producer , Customer
If you do not know how to ask the right question, you discover nothing.
Author: W. Edwards Deming - American ScientistYou , Know , Nothing , How
The big problems are where people don't realise they have one in the first place.
Author: W. Edwards Deming - American ScientistPeople , Problems , Place , Big
The prevailing system of management has crushed fun out of the workplace.
Author: W. Edwards Deming - American ScientistManagement , Fun , Out , Workplace
'Quality' means what will sell and do a customer some good - at least try to.
Author: W. Edwards Deming - American ScientistWill , Good , Quality , Customer