Phrase by 'W. Edwards Deming'

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Learning is not compulsory... neither is survival.

Author: W. Edwards Deming - American Scientist
  Learning , Survival , Neither , Compulsory


Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.

Author: W. Edwards Deming - American Scientist
  You , Nothing , Light , Expectations


It is not necessary to change. Survival is not mandatory.

Author: W. Edwards Deming - American Scientist


Quality is pride of workmanship.

Author: W. Edwards Deming - American Scientist
  Work , Pride , Quality , Workmanship


Research shows that the climate of an organization influences an individual's contribution far more than the individual himself.

Author: W. Edwards Deming - American Scientist
  Research , Organization , Contribution


Innovation comes from the producer - not from the customer.

Author: W. Edwards Deming - American Scientist
  Innovation , Producer , Customer


If you do not know how to ask the right question, you discover nothing.

Author: W. Edwards Deming - American Scientist
  You , Know , Nothing , How


The big problems are where people don't realise they have one in the first place.

Author: W. Edwards Deming - American Scientist
  People , Problems , Place , Big


The prevailing system of management has crushed fun out of the workplace.

Author: W. Edwards Deming - American Scientist
  Management , Fun , Out , Workplace


'Quality' means what will sell and do a customer some good - at least try to.

Author: W. Edwards Deming - American Scientist
  Will , Good , Quality , Customer


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