Phrase by 'Tony Hsieh'
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Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
Author: Tony Hsieh - American BusinessmanYou , Good , Culture , Service
I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
Author: Tony Hsieh - American BusinessmanView , Creativity , Environment , Shine
We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.
Author: Tony Hsieh - American BusinessmanStand , Service , Shoes , Customer
Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.
Author: Tony Hsieh - American BusinessmanView , Say , Us , Company
For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
Author: Tony Hsieh - American BusinessmanMe , People , Work , Inside
For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
Author: Tony Hsieh - American BusinessmanYou , Me , Business , Change
A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.
Author: Tony Hsieh - American BusinessmanYou , Go , Business , Ship
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I consider myself an inventor first and an entrepreneur second. In real life, my hero is Thomas Edison. He was a great inventor, but also an outstanding entrepreneur who was able to sell his inventions to the masses. He didn't just develop the light bulb; he invented the entire electric grid and power distribution system. (Aaron Patzer)Affiliated links: In case you want to support this project, you can do it by using these links. There will be no cost to you and they may be a little help to the creativity of this project.
