Phrase by 'Thomas G. Stemberg'
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If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.
Author: Thomas G. Stemberg - American BusinessmanYou , Good , Shoes , Not Good Enough
Forget 'branding' and 'positioning.' Once you understand customer behavior, everything else falls into place.
Author: Thomas G. Stemberg - American BusinessmanYou , Forget , Understand , Place
Typically you see the home office think up some great program but doesn't think through implementation at the store level.
Author: Thomas G. Stemberg - American BusinessmanYou , Home , Think , Great
Of course, losing my father was traumatic. I was an only child. But from the time my father died, my general theme in life has been to turn adversity into opportunity.
Author: Thomas G. Stemberg - American BusinessmanLife , Time , Father , Opportunity
I'm sure that being an applicant from the American School in Vienna helped get me into all seven colleges I applied to.
Author: Thomas G. Stemberg - American BusinessmanMe , Being , American , School
At the Harvard Business School, I really felt I had gained the ability to resolve difficult issues. But I also felt that I wasn't in the mainstream with my fellow students. During job-hunting season, for example, everybody shaved their beards for interviews. I thought, 'This is crazy.' So I grew a beard.
Author: Thomas G. Stemberg - American BusinessmanCrazy , Business , Beard , School
One of the people who most influenced me was Ben Shapiro, a marketing professor at the business school. He used to rant and rave and pound his fist: 'It's all about the customers!' And he was right. He was also right that, at that time, retailing was devoid of really talented people; he urged me to go in that direction.
Author: Thomas G. Stemberg - American BusinessmanMe , People , Time , Business
Some of the best opportunities in the world are the most obvious ones.
Author: Thomas G. Stemberg - American BusinessmanWorld , Best , Some , Opportunities
After 25 years in business, Mitt Romney understands how jobs come and go, and what we need to do to get our economy back on track.
Author: Thomas G. Stemberg - American BusinessmanBack , Need , Go , Business
The role of private equity as fiduciaries is certainly to make money.
Author: Thomas G. Stemberg - American BusinessmanMoney , Make , Role , Equity
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