Phrase by 'Steve Easterbrook'

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Whether that's in communications or marketing or strategy, you need people to come in with a fresh perspective.

Author: Steve Easterbrook - British Businessman
  You , People , Perspective , Strategy


Ordering should be the most enjoyable experience, but at McDonald's, it can be one of the most stressful points in time.

Author: Steve Easterbrook - British Businessman
  Time , Experience , McDonald , Enjoyable


Ordering food has not changed for 30 or 40 years.

Author: Steve Easterbrook - British Businessman
  Years , Food , Changed , Ordering


Everyone likes a burger now and then, and that's absolutely fine.

Author: Steve Easterbrook - British Businessman
  Everyone , Now , Burger , Fine


When you get things right, good things happen.

Author: Steve Easterbrook - British Businessman
  You , Good , Good Things , Things Happen


When you expand a business as fast as McDonald's did, part of the strength you have is the process and the efficiency.

Author: Steve Easterbrook - British Businessman
  You , Process , Business , Strength


When you're in a turnaround situation, you cannot incrementalize your way out of it.

Author: Steve Easterbrook - British Businessman
  You , Your , Way , Situation


As you get little pockets of success, then suddenly the light bulbs go on in everyone's head, and more leaders get more confident and make more, bigger decisions, and customers respond well, and it becomes a bit of a flywheel.

Author: Steve Easterbrook - British Businessman
  You , Success , Light , Confident


What I've looked to do is try and become a change agent for good, to create the behavioral changes, the cultural changes to really embrace urgency, adopt a higher tolerance to risk, and just encourage people to make decisions.

Author: Steve Easterbrook - British Businessman
  People , Good , Change , Tolerance


The business cannot ignore what customers are saying when the message is clear: We're not on our game.

Author: Steve Easterbrook - British Businessman
  Game , Business , Saying , Ignore


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