Phrase by 'Danny Meyer'
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Hospitality is almost impossible to teach. It's all about hiring the right people.
Author: Danny Meyer - American BusinessmanPeople , Impossible , Teach , Hospitality
Good service means never having to ask for anything.
Author: Danny Meyer - American BusinessmanNever , Good , Anything , Service
It's the job of any business owner to be clear about the company's nonnegotiable core values. They're the riverbanks that help guide us as we refine and improve on performance and excellence. A lack of riverbanks creates estuaries and cloudy waters that are confusing to navigate. I want a crystal-clear, swiftly flowing stream.
Author: Danny Meyer - American BusinessmanBusiness , Job , Performance , Excellence
You can't let challenges argue you out of doing what you know is the right thing.
Author: Danny Meyer - American BusinessmanYou , Know , Doing , Challenges
Constant, gentle pressure is my preferred technique for leadership, guidance, and coaching.
Author: Danny Meyer - American BusinessmanPressure , Leadership , Coaching , Gentle
The great thing about capitalism is that it's a system that works.
Author: Danny Meyer - American BusinessmanAbout , Great , Capitalism , System
My staff's job is to adjust to circumstances with technical precision and artful grace so that every patron has a wonderful experience.
Author: Danny Meyer - American BusinessmanExperience , Grace , Job , Circumstances
Gramercy Tavern appeared on the cover of New York Magazine the day we opened, and it was five deep at the bar with people who were not necessarily here to dine. They just wanted to kinda sniff out the hot, new restaurant.
Author: Danny Meyer - American BusinessmanPeople , Day , Hot , Restaurant
How can you franchise hospitality?
Author: Danny Meyer - American BusinessmanYou , How , Hospitality , Franchise
My history has been to grow the roots as deeply as you can before going on to the next thing. That's why it took 10 years to go from Union Square Cafe to Gramercy Tavern, and another 10 years to go from Blue Smoke's first location to its second, and five to go from Shake Shack 1 to Shake Shack 2.
Author: Danny Meyer - American BusinessmanYou , History , Blue , Smoke